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Client Relations Representative

Our Client located near East Rutherford, NJ is looking to add Client Relations Representative to the team.


The Client Relations Representative will be responsible for:



  • Providing prompt resolution to all issues for customers

  • Provide product knowledge and provide an outstanding customer service experience.

  • Ensure all inbound calls and emails from Sales Reps are responded to on a timely basis

  • Act as Inside Sales Representative

  • Review and process product returns

  • invoice inquires

  • tracking inquiries working with warehouse and Sales representatives

  • handle shipping issues

  • provide basic sales support

  • participate in tradeshow and customer related events


The ideal qualifications are:



  • Microsoft Word Excel and Outlook proficient

  • Outstanding communication skills

  • Must be well organized

  • 1-2 years experience in a customer service capacity within a consumer product based industry.

  • College Degree in Marketing/Communication or similar


This is a great entry level opportunity with the chance to grow with the company.
 

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