Conference Service Manager, Hilton Meadowlands NJ

Manage the planning, execution and supervision of assigned conventions / conferences to include sales, negotiations and conflict resolution.
Communicate all group specifications and history to the appropriate operational departments. Ensure that all specifications are implemented and executed to established guidelines.
Accurately forecast group revenues according to established guidelines.
Ensure the proper use of function space, exhibit hall and overall event space. Maximize group revenue by referring available goods, services, attractions, and sub-contractors to convention groups.
Oversee contracted group room blocks to include cutoffs, attrition, etc.
Plan and develop convention programs, resumes, agendas, and services utilizing the Sales and Catering system according to client requirements and established guidelines.
Create external communications to include contract addendums, introductory letters, appropriate property information, and tentative schedule of events for assigned convention groups.
Host Planning Meetings, Site Inspections, Pre-Convention Meetings as outlined in convention services departmental guidelines.
Ensure client satisfaction through the smooth execution of all assigned conventions as measured by pre and post event survey data.
Perform other duties as assigned.

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